What is a Managed IT Services Provider?
A managed IT services provider (MSP) is a company that manages other organizations’ IT systems to varying degrees. Managed IT services are used by companies large and small, and services may be configured differently depending on an organization’s specific needs and preferences. MSPs may provide IT services anywhere on a spectrum that ranges from supplemental IT support all the way through fully outsourced IT.
The location of managed IT services provision can also vary based on a company’s needs. Managed services may be provided on a fully offsite basis, and they may also be provided on an on-site basis for companies that prefer this level of support. Whether a company uses an on-premises, fully cloud-based, or hybrid cloud-based IT infrastructure, managed IT services providers help companies to keep their IT systems running smoothly and reliably, often at lower cost than maintaining an in-house IT department.
Initial Needs Assessment
Our expert team provides an initial assessment of your business technology environment, which creates the basis for development of a managed services plan that aligns with your company’s unique needs and strategic goals.
Routine/Urgent Needs
With a managed services plan, you receive technical support to address emergency issues as well as those routine IT needs that continually arise.
Live Help
We recognize that your IT services needs are a high priority, and to demonstrate this, we actually answer the phone! It is very important to us that when you call one of our help desks
Hardware Support
Got a system or piece of hardware that’s not cooperating? We offer trpubleshooting, repair, and upgrades of PC & network equiptment.